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Privacy Policy

Last Updated: February 20, 2026

Jake's Junk Removal Solutions LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at jakesjunkremoval.org, contact us by phone, text, email, or in person, or use any of our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly

When you request a quote, schedule a service, submit a form, call, text, or email us, we may collect: your first and last name, phone number, email address, physical or service address, and a description of the junk or services requested.

Information Collected Automatically

When you visit our website, we may automatically collect: your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of visits, and general geographic location based on IP address.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve your experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes: to provide, operate, and maintain our junk removal services; to process and respond to quote requests and service inquiries; to communicate with you about scheduling, confirmations, service updates, invoicing, and follow-ups; to send transactional and, where you have opted in, marketing text messages; to improve our website, services, and customer experience; to comply with legal obligations and enforce our terms; and to prevent fraud and protect the safety of our customers and business.

3. SMS Communications

By providing your mobile phone number and opting in through our website form or in person, you consent to receive text messages from Jake's Junk Removal Solutions LLC. These messages may include appointment scheduling, service updates, confirmations, invoicing notifications, and post-service follow-ups. If you separately opt in to marketing messages, you may also receive promotional offers and updates.

Message frequency may vary. Message and data rates may apply.

Consent to receive SMS messages is not required as a condition of purchasing any services.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly at (425) 218-0938 or [email protected].

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS communications may be delivered through trusted service providers solely for the purpose of sending and receiving messages on our behalf. These providers are contractually prohibited from using your information for any other purpose.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances: with trusted service providers who assist us in operating our business, such as payment processors, SMS delivery platforms, and website hosting providers, solely to perform services on our behalf; to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to protect the rights, property, or safety of Jake's Junk Removal Solutions LLC, our customers, or others; and in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you would be notified of any change in ownership or use of your personal information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information, the right to opt out of marketing communications, and the right to withdraw consent for SMS messages by replying STOP at any time.

To exercise any of these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Jake's Junk Removal Solutions LLC

23210 88th Ave W Edmonds, WA 98026

Phone: (425) 218-0938

Email: [email protected]